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Aria 2 body fat readings are incorrect

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‎05-26-2020 08:50 - last edited on ‎08-27-2020 05:03 by Fitbit Moderator

‎05-26-2020 08:50 - last edited on ‎08-27-2020 05:03 by Fitbit Moderator

Just set up my scales. According to my gym scales and another set of scales I frequently use my body fat is between 20-22%
the aria is saying 15%. 
I most definitely do not have 15% body fat. I’ve tried to re calibrate but not luck.

 

 

Moderator edit: updated subject for clarity

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‎08-27-2020 05:02

‎08-27-2020 05:02

Hi @Christina1985, welcome to our Fitbit Community! I'm sorry to hear that your Aria 2 is not tracking your body fat percentage accurately. By the way, thank you for troubleshooting this issue before contacting our forums.

 

In order to avoid any confusion on my end, please confirm if you re-calibrated your scale by taking out the batteries for 15 seconds and put them back in. Also, let me know if you weighed yourself 5 times in a row barefoot.

 

Looking forward to your response.

JuanJo | Community Moderator

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