09-30-2019
11:03
- last edited on
05-13-2021
07:16
by
JuanJoFitbit
09-30-2019
11:03
- last edited on
05-13-2021
07:16
by
JuanJoFitbit
I'm about to purchase a new Aria 2 to replace the old one that died three years ago after the battery case's metal components corroded out.
Strangely, it still shows up on the Fitbit app and Web Dashboard at 100% power after all these years, but there is no options on either location to remove device. I have removed/installed the Fitbit app several times over the years, and I have been able to remove old trackers and smartwatches, but the Aria 2 continues to show up.
Any recommendations to delete it?. Thanks in advance.
Moderator edit: updated subject for clarity
09-30-2019 22:55
09-30-2019 22:55
same thing here.
10-01-2019 08:29
10-01-2019 08:29
Hi @BobGuthrie and @305MusicMan
When you go to your account (in the upper left hand corner) in the phone app, select/tap the Aria you want deleted. Is there a little trash can symbol in the upper right hand corner?
10-01-2019
11:54
- last edited on
05-13-2021
07:17
by
JuanJoFitbit
10-01-2019
11:54
- last edited on
05-13-2021
07:17
by
JuanJoFitbit
I'm on desktop and IOS version. Fitbit's newer site doesn't have this. Why would there be a simple button to remove the trackers and Aria 2 but not the same process for Aria 1?
I can't even be allowed to post a screenshot here. Great Forum rules Fitbit. This site blows
Moderator edit: merged reply
10-01-2019 18:45
10-01-2019 18:45
No, sorry =(