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Aria 2 can't be removed from my account

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I'm about to purchase a new Aria 2 to replace the old one that died three years ago after the battery case's metal components corroded out.

 

Strangely, it still shows up on the Fitbit app and Web Dashboard at 100% power after all these years, but there is no options on either location to remove device. I have removed/installed the Fitbit app several times over the years, and I have been able to remove old trackers and smartwatches, but the Aria 2 continues to show up.

 

Any recommendations to delete it?. Thanks in advance.

 

 

Moderator edit: updated subject for clarity

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4 REPLIES 4

same thing here.

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Hi @BobGuthrie  and @305MusicMan 

When you go to your account (in the upper left hand corner) in the phone app, select/tap the Aria you want deleted.  Is there a little trash can symbol in the upper right hand corner?

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I'm on desktop and IOS version. Fitbit's newer site doesn't have this. Why would there be a simple button to remove the trackers and Aria 2 but not the same process for Aria 1?

 

I can't even be allowed to post a screenshot here. Great Forum rules Fitbit. This site blows

 

 

Moderator edit: merged reply

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No, sorry =(

 

PNG image.png

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