Aria 2 can't get option to connect to wifi

[Tizzypee]

Hi

I have read through the other posts on here and tried everything but I can not get my Aria 2 to connect to wifi. 

I remove the battery and reinsert it and the screen shows. www.fitbit.com/setup then I try to follow the steps on screen but no network starting with Aria appears.  My aria is next to the router - about 10cm away.

I then tried to connect using my phone fitbit app.  it sees the aria and when i press the button on the back to put it into wifi mode to connect wifi I get the message 'wifi problem, there was a problem with wifi'  NO further information is given.

I can't get it to even work as a basic scale, the screen won't change from showing fitbit.com/setup

How can I try to get this to work.  So far I haven't seen anyone solve their wifi isssues on this forum, have i just bought an expensive piece of trash?

any help appreciated.  thanks

[SunsetRunner]

Does your router meet the required specifications?

Networking Requirements
Aria 2 connects directly to your home’s Wi-Fi network and supports the following
network configurations:
• Wireless 802.11b/g/n, 2.4 GHz standard
• WEP / WPA / WPA2 personal security
• Automatic (DHCP) IP setup (static IP configuration not supported)
Aria 2 requires an 802.11b/g/n-compatible network to connect and sync your scale
data to your Fitbit account.
Installing the Fitbit app

[G-Pops]

I had the same problem.

I changed my cell phone to 2.5 temporarialy  and then do the syncinng and pairing

[Tizzypee]

Hi yes my wifi does.  I have 2.5ghz as an option and have tried using that option but I can't even get to the stage where it looks for internet.

[Tizzypee]

Thanks

I tried it but I will try it again.

[G-Pops]

I went to my neighbors wifi and it worked.I went home and rebooted everything ....it's finally working Sent from my Galaxy