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Aria 2 disconnects from my network everyday

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‎07-16-2018 17:06 - last edited on ‎05-04-2021 11:16 by Fitbit Moderator

‎07-16-2018 17:06 - last edited on ‎05-04-2021 11:16 by Fitbit Moderator

Hi 

 

I'm fedtup with my aria 2 scale. Everyday it disconnects from my wifi. I have no issues with my other wifi devices, the only pain is the aria 2. 

 

My router is about 5-10feet away from the scale. Signal strength is not an issue.

 

I thought DHCP was an issue. So I assigned the scale a static ip. No luck the issue is still there.

 

You may ask, do I have the lastest update. The answer is yes.

 

My 2.4ghz wifi is set to 802.11bgn

 

I don't know what to do anymore

 

 

moderator edit: format

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22 REPLIES 22

‎10-20-2019 15:49

In response to JuanJoFitbit

‎10-20-2019 15:49

I have the same issue with my Fitbit Aria 2. I have tried anything that you say in this thread and nothing seems to work. What could I do? 

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0 Votes

‎12-21-2019 08:33

In response to Enriquecuartas

‎12-21-2019 08:33

I am also having the same issue. I have tried numerous times to reconnect the Aria 2 to my wifi and keep getting a weak signal indicator. I am getting so frustrated because I was loving this product until now.

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‎02-15-2020 16:39

In response to Bigbear032888

‎02-15-2020 16:39

Same issue EVERYONE has been having and the offered solutions by FitBit do not work.

I have removed batteries, reset, etc.

Just keep getting WEAK SIGNAL message.

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