help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Aria 2 displays an "Error 1" message

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-20-2020 05:47 - last edited on ‎08-31-2020 07:28 by Fitbit Moderator

‎06-20-2020 05:47 - last edited on ‎08-31-2020 07:28 by Fitbit Moderator

My scale only shows "Error 1".

 

 

Moderator edit: updated subject for clarity

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎06-20-2020 06:17

‎06-20-2020 06:17

Hello @Gerrywits and welcome to the Help forums.  Here is a link to Fitbit's Help article that explains the error codes for the different models.

 

Please get back to us if you need more help.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

Best Answer
3 REPLIES 3

‎06-20-2020 06:17

‎06-20-2020 06:17

Hello @Gerrywits and welcome to the Help forums.  Here is a link to Fitbit's Help article that explains the error codes for the different models.

 

Please get back to us if you need more help.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎06-20-2020 06:41

In response to LZeeW

‎06-20-2020 06:41

Thank you Go for a run and
Enjoy your day

Sent from my iPhone
Best Answer
0 Votes

‎08-31-2020 07:27

In response to Gerrywits

‎08-31-2020 07:27

Hi @Gerrywits, welcome to our Fitbit Community. I'm sorry to hear about the "Error 1" message that your Aria 2 displayed. However, I'm glad to hear that the information that shared my friend @LZeeW was helpful.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes