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Aria 2 displays and "Error 1" message

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‎03-29-2019 09:58 - last edited on ‎09-04-2019 08:45 by Fitbit Moderator

‎03-29-2019 09:58 - last edited on ‎09-04-2019 08:45 by Fitbit Moderator

My aria 2 keeps giving an error message? I cant get a weight from the scale at all, any ideas how to fix this?

 

 

Moderator edit: updated subject for clarity

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‎03-29-2019 14:56

In response to Kennatc

‎03-29-2019 14:56

Hi @Kennatc, just for future reference, once you see the feet moving on the scale's screen, the scale is telling you to move off the scale...took me a while to figure this out too!

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

View best answer in original post

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‎03-29-2019 10:12

‎03-29-2019 10:12

Care to share the error message?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎03-29-2019 10:46

In response to JohnnyRow

‎03-29-2019 10:46

It simply says "error", but I think I just figured it out! Mire my error than the scale, I was staying on it too long! Lol, so glad I figured this out:) 

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‎03-29-2019 14:56

In response to Kennatc

‎03-29-2019 14:56

Hi @Kennatc, just for future reference, once you see the feet moving on the scale's screen, the scale is telling you to move off the scale...took me a while to figure this out too!

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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‎03-30-2019 08:10 - edited ‎03-30-2019 08:11

In response to DramaQueenDiva

‎03-30-2019 08:10 - edited ‎03-30-2019 08:11

@Kennatc Welcome to our Fitbit Community! I'm so glad to hear that you managed to get the issue resolved. Thank you for posting the update here.

 

I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Thank you for your help my friends @JohnnyRow @DramaQueenDiva!

 

Hope to see you in our Fitbit Community more often! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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