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Aria 2 doesn't stay connected to WiFi

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‎01-06-2020 06:49 - last edited on ‎01-08-2020 03:24 by Fitbit Moderator

‎01-06-2020 06:49 - last edited on ‎01-08-2020 03:24 by Fitbit Moderator

My aria2 scale doesn’t stay connected to my Wifi.

 

 

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎01-06-2020 09:05

‎01-06-2020 09:05

Hi @Jgv1120,

 

What troubleshooting steps have you tried so far?

Kristen | USA Cruising through the Lifestyle Forums

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‎01-06-2020 09:20

In response to DramaQueenDiva

‎01-06-2020 09:20

I have 2 different WiFi connections and tried them both.

Stays connected for a short time.


Sent from my iPhone
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‎01-08-2020 03:24

In response to Jgv1120

‎01-08-2020 03:24

@Jgv1120, I'm sorry for the late response. However, let me welcome you to our Fitbit Community.

 

Since you mentioned that your Aria 2 doesn't stay connected to your WiFi network, I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

I would like to know if our Aria 2 shows any error message when trying to connect to your network. Also, I would like to know if you have made changes to your network such as router, router settings or WiFi password. These details will help us to determine the cause of the issue.

 

Thank you for your help @DramaQueenDiva.

 

See you guys later! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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