Aria 2 not connecting to new network

[leonpoi]

Aria 2 not connecting to new network - says it's set up and then defaults to non-existent old wifi

Router was replaced and new network set-up. I followed instructions and everything seems to go according to plan - but it didn't change anything and can't connect.

Naaila1 was the old wifi 

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @leonpoi, it's great to see you in our Fitbit Community. I'm sorry to hear that your Aria 2 is not connecting to your new network. By the way, thank you for trying to get this issue resolved before contacting our forums and providing screenshots of the process.

Please make sure that your new router complies with the settings needed. You can view the requirements in this help article, under the subject "What router settings do I need to set up and sync Aria 2?".

After this, try setting up your Aria 2 from scratch and see if the issue gets fixed.

Keep me posted on the outcome.