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Aria 2 not providing accurate body fat readings

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‎02-02-2019 09:32 - last edited on ‎09-04-2019 08:45 by Fitbit Moderator

‎02-02-2019 09:32 - last edited on ‎09-04-2019 08:45 by Fitbit Moderator

I set up the Aria 2 and it displayed very wrong body fat calculation. I tried to correct that (removed batteries, weighed myself 5 times) but wrong body fat persisted. Then I decided to remove the Aria and reinstall. Now the Aria will not connect. I again took out the batteries, reinserted, and also turned the Bluetooth off and on. No luck. At this point, despite several attempts I can not get the Aria to connect.

 

I fixed the connection issue by pushing the button in the battery compartment for 10 to 15 seconds. I have no idea about the body fat issue because I am in no mood to check it!

 

 

Moderator edit: updated subject for clarity

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‎02-05-2019 08:18

‎02-05-2019 08:18

@zoolou2 Welcome to our Fitbit Community! I'm sorry for the late response. However, I'm glad to hear that you managed to get the connection issue resolved. Regarding the body fat percentage, please make sure that you are standing on the scale still and barefoot so your body fat percentage can be measured.

 

Also, make sure that your scale is placed on a hard surface.

 

Let me know how it goes! Smiley Happy

JuanJo | Community Moderator

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