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Aria 2 not turning on

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‎01-27-2019 10:24 - last edited on ‎09-04-2019 08:45 by Fitbit Moderator

‎01-27-2019 10:24 - last edited on ‎09-04-2019 08:45 by Fitbit Moderator

For the last couple days, my Aria 2 has not turned on. I’ve already put in new batteries, cleaned where the batteries go, left batteries out for a while, and I’ve completely reset it up a few weeks ago. I stand still on the scale and it’s on a flat, hardwood surface. This is incredibly frustrating as I paid a lot of money for a scale that seems to not work or at best, pops up with several errors. Anyone else run into this? 😠

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‎01-28-2019 05:32

‎01-28-2019 05:32

@sonrisara It's great to see you in our Fitbit Community! I'm sorry to hear that your Aria 2 is not turning on even though you have replaced the batteries and cleaned the contacts. Since you've tried all the correct solutions, let me go ahead and forward your case to our Support team so they can investigate further and provide a solution.

 

You will receive an email from them soon.

 

Let me know if you have any doubts! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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