01-16-2020
08:23
- last edited on
05-06-2021
07:12
by
JuanJoFitbit
01-16-2020
08:23
- last edited on
05-06-2021
07:12
by
JuanJoFitbit
I have already removed all batteries for 15 secs to recalibrate, it gets my weight right everytime just not the other two things. (any ideas anyone please?)😁
Also just a note, the Windows 10 fitbit app does not work with the wifi setup, the only way I could do it was with my Samsung Tablet with bluetooth on (spent about 4 hours on this, worked first time from my tablet🤐).
Moderator edit: updated subject for clarity
01-16-2020 11:53
01-16-2020 11:53
@andrew9993 BMI is a a fairly simple calculation that uses height and weight. I think you should check your personal information -- from dashboard tap on your profile picture > your name to view your profile > personal > verify your information. Doing the math backwards, let's say you weigh 175-180 lbs. If the scale says your BMI is 99.9, then you are 35" tall. I don't think so.
If everything is correct, then you should contact Support for more help. Your scale is doing wacky math.
I understand why you are frustrated about the Windows 10 app set up. The manual clearly says that it can be set up with the Windows 10 app.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
01-19-2020 16:50
01-19-2020 16:50
@andrew9993 as @LZeeW pointed out, the scale does not measure BMI. Fitbit calculates it based on your bodies stats that you entered.
Have you checked page 6 of the user manual and read Ensuring Accuracy?