Aria 2 "Add another user" email is sent but doesn't work.

[klrichards]

Hi,

I can send my wife an invite to join my Aria 2, and she gets it fine.

But when she clicks the link "Accept Invite"  it says

"Sorry, that page is following a different trail."

And does nothing

Any Ideas?

[JuanJoFitbit]

@klrichards It's great to see you in our Fitbit Community. Regarding the error message that your wife is receiving when trying to accept the invitation, please have her to accept it from a computer, not from the phone and see if the issue gets fixed.

Hope this helps.

[klrichards · Accepted solution]

Hi JuanJo,

My wife logon to Fitbit.com then her email, pressed the accept request and all work fine.

Thanks 

Keith

[JuanJoFitbit]

@klrichards That's great news! I'm so glad to hear that your wife was able to join your Aria 2. Thank you for posting the update here.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often! 😀