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Aria 2 recognizes me as a "guest"

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‎08-12-2019 04:00 - last edited on ‎09-04-2019 08:45 by Fitbit Moderator

‎08-12-2019 04:00 - last edited on ‎09-04-2019 08:45 by Fitbit Moderator

all of a sudden my Aria 2 weighs me as a guest, how do i fix that?

 

 

Moderator edit: update subject for clarity

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2 REPLIES 2

‎08-12-2019 06:41

‎08-12-2019 06:41

Hi @afendley, have you tried recalibrating your scale?  It looks like all you would need to do would be to weigh yourself twice in a row.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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‎08-13-2019 04:30

In response to DramaQueenDiva

‎08-13-2019 04:30

@afendley it's great to see you in our Fitbit Community! I'm happy to assist you with your Aria 2 since it's recognizing you as a "Guest".

 

In addition to the information tat shared my friend @DramaQueenDiva, I'd like you to take a look and follow the troubleshooting steps that are listed in this help article. After this, monitor your scale and see if the issue gets fixed.

 

Keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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