Aria 2 says no connection..but it is connected

[Kazimierez]

Recently, everytime I step on it, it will say connection error. However, it is connected because in the app it shows the latest weight. Actually, puts it in 2,3, even 4 times for the same weight, same time (usually, sometimes a minute or different). I try to delete the extras, but they eventually reappear. What is going on here? This is screwing everything up. Phone is Pixel 3.

[JuanJoFitbit]

@Kazimierez welcome to our Fitbit Community. By the way, I'm sorry for the late response. However, I'd like you to follow the troubleshooting steps that are listed in this help article, next to the "Connection Error" issue.

Keep me posted on the outcome! 😀

[Kazimierez]

It began working normally again all on it's own. My guess is whatever server this thing connects too after I weight wasn't working properly. I do love Fitbit, even dealing with all the little bugs like this over the years

[JuanJoFitbit · Accepted solution]

@Kazimierez that's great news! I'm so glad to hear that your Aria 2 started working properly again. I'm sorry for the inconvenience that your scale experienced. However, don't hesitate to get back if you see anything unusual.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often! 😀