06-15-2020 19:38 - last edited on 08-26-2020 07:06 by JuanJoFitbit
06-15-2020 19:38 - last edited on 08-26-2020 07:06 by JuanJoFitbit
My aria 2 scale randomly won't connect to my wifi all of a sudden. I tried resetting the scale, doing the wifi troubleshooting through the app, which says it connects to my wifi then when i try to weigh myself it says connection error. I deleted and removed my scale from the fitbit app and reset it back up, still connection error. I reset my router and tried again, connection error.
Moderator edit: updated subject for clarity
08-26-2020 07:06
08-26-2020 07:06
Hi @Auroralaurialis, welcome to our Fitbit Community. I'm sorry to hear that your Aria 2 won't connect with your WiFi and it only shows a "Connection Error" message. By the way, thank you for troubleshooting this issue before contacting our forums.
Please check out this help article, which contains some troubleshooting steps for the "Connection Error" message specifically. After this, monitor your scale and see if the issue gets fixed.
Keep me posted on the outcome.