06-07-2023 09:11
06-07-2023 09:11
Hello.
My Aria 2 scales lost wi-fi-connection after years of working fine. The setup advice isn't working for me. I follow the steps so far as it goes. When I get to the part where my phone's Wi-fi networks page is supposed to show ARIAXXXXXX NETWORK on the available wi-fi connections, there's nothing listed to connect to. And I have nowhere to go!
Help appreciated! Nothing in the house as changed. The link was working fine. It just stopped and now I can't reestablish it!
Answered! Go to the Best Answer.
06-09-2023 05:11 - edited 06-09-2023 10:16
06-09-2023 05:11 - edited 06-09-2023 10:16
@FranKeeley Your third screenshot looks like it is from the Aria (original), not the Aria 2 setup. It says to keep this page open in your browser. The Aria 2 wi-fi connection management is entirely on the mobile app. Tap on your profile avatar on your mobile app, then your Aria 2 tile. Tap on Wi-Fi Connection on that page, then follow the steps to reconnect your scale.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
06-07-2023 09:11
06-07-2023 09:13
06-09-2023 05:11 - edited 06-09-2023 10:16
06-09-2023 05:11 - edited 06-09-2023 10:16
@FranKeeley Your third screenshot looks like it is from the Aria (original), not the Aria 2 setup. It says to keep this page open in your browser. The Aria 2 wi-fi connection management is entirely on the mobile app. Tap on your profile avatar on your mobile app, then your Aria 2 tile. Tap on Wi-Fi Connection on that page, then follow the steps to reconnect your scale.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
06-09-2023 10:09
06-09-2023 10:09
Thanks so much LZeeW!
That worked and you made me happy! 🙂
Frances
06-10-2023 04:30
06-10-2023 04:30
The third screenshot was the key. Glad I could help.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.