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Aria 2 will not connect to WiFi

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‎04-28-2020 10:14 - last edited on ‎04-29-2021 06:04 by Fitbit Moderator

‎04-28-2020 10:14 - last edited on ‎04-29-2021 06:04 by Fitbit Moderator

Tried everything on this forum and nothing will  connect my scale to WiFi ... arrived today will be returned unless I can find the answer just keeps saying cannot connect . All my other devices are all connected fine and I have the scale right next to the router please help.

 

 

Moderator edit: format

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‎04-28-2020 15:03

‎04-28-2020 15:03

I have an Aria -- had it for several years -- however, recently it will not update my weight to my fit bit app -- says it cannot connect to the internet.   Although if I have a GUEST stand on the scale it at least sync's and notifies me that the scale has updated in the Fitbit APP.

 

It appears to be a problem with my account, to where my weight is not getting written up to my account?

 

There is a message on this forum stating there is an issue with updating accounts -- is that what this problem is?

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