help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Aria 2 will only recognize me as "Guest"

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-14-2021 16:43 - last edited on ‎02-03-2021 05:11 by Fitbit Moderator

‎01-14-2021 16:43 - last edited on ‎02-03-2021 05:11 by Fitbit Moderator

My Aria 2 will only show guest I have deleted it re added it sync many times all I did was change the batteries.

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
1 REPLY 1

‎02-03-2021 05:11

‎02-03-2021 05:11

Hi @Bills1212, welcome to our Fitbit Community. I appreciate the time spent trying to get the issue that your Aria 2 has experienced since it recognizes you as "Guest" only.

 

I'd like you to try the troubleshooting steps that are listed in this help article. After this, monitor your scale and see if it recognizes your user properly.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes