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Aria 2 won't connect to my Comcast router

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‎04-05-2020 10:51 - last edited on ‎04-29-2021 11:04 by Fitbit Moderator

‎04-05-2020 10:51 - last edited on ‎04-29-2021 11:04 by Fitbit Moderator

So I recently changed from a Motorola modem to the new Comcast Xfi modem.  Didn't think much of it; really just liked the options to monitor kids internet usage.  After switching I found I could not connect my old Aria 1.  After some real brief research I though the problem was the scale was just too old and decided to purchase an Aria 2.  Low and behold I am now in the same situation as many others...since Comcast does not offer 802.11B option anymore I cannot connect (either) scale.  Unless a solution that does not involve adding a separate older router that has the 802.11B technology an be provided by Fitbit I will be returning the scale.  Holding my breath and waiting for a response in 3,2,1..

 

 

Moderator edit: updated subject for clarity

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‎04-08-2020 11:43

‎04-08-2020 11:43

The easiest is to purchase a compatible WiFi hub. It should not be more than $10-15. 

Maybe a friend has one they can give you. 

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