07-28-2020
18:43
- last edited on
08-31-2020
06:10
by
JuanJoFitbit
07-28-2020
18:43
- last edited on
08-31-2020
06:10
by
JuanJoFitbit
My Aria 2 will not pick up my WiFi network (It picks up everyone else in the neighborhood though!) I have reset the scales and also tried unplugging the network. i just wont pick it up. I has previously worked. Please help its doing my head in !!.
Moderator edit: updated subject for clarity
07-29-2020 08:50
07-29-2020 08:50
Networking Requirements
Aria 2 connects directly to your home’s Wi-Fi network and supports the following
network configurations:
• Wireless 802.11b/g/n, 2.4 GHz standard
• WEP / WPA / WPA2 personal security
• Automatic (DHCP) IP setup (static IP configuration not supported)
Aria 2 requires an 802.11b/g/n-compatible network to connect and sync your scale
data to your Fitbit account.
08-31-2020 06:09
08-31-2020 06:09
Hi @Woolbag, welcome to our Fitbit Community! I'd like to follow up and help you with your Aria 2 since it's not connecting with your network.
Please let me know if your router complies with the settings that @SunsetRunner listed above. Also, make sure that you are following the setup process as advised in this help article.
Looking forward to your response.