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Aria 2 won't connect to my phone

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‎02-10-2021 08:05 - last edited on ‎02-13-2021 05:13 by Fitbit Moderator

‎02-10-2021 08:05 - last edited on ‎02-13-2021 05:13 by Fitbit Moderator

I want to connect the scale to my android phone. The scale has previously been setup to an iPhone for a different person. I have the fitbit app and the aria update app. There is no button in the battery compartment to reset the scale.

 

 

Moderator edit: updated subject for clarity

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‎02-10-2021 10:57

‎02-10-2021 10:57

Hi @NitaStarr  here is a link - click to go there - where you'll find the user manual and related articles.

Stepping in the U.S.A. since September 2013. Android 14

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‎02-13-2021 05:15

In response to Odyssey13

‎02-13-2021 05:15

Hi @NitaStarr, welcome to our Fitbit Community. Please make sure that you followed the setup process as instructed in this help article.

 

Thank you for your help my friend @Odyssey13.

 

I'll be around if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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