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Aria 2 won't connect with network

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‎08-14-2019 07:19 - last edited on ‎09-04-2019 08:45 by Fitbit Moderator

‎08-14-2019 07:19 - last edited on ‎09-04-2019 08:45 by Fitbit Moderator

Aria 2  connection was erased when the charger 3 updated firmware, how do I get the connection back on my phone.

 

 

Moderator edit: updated subject for clarity

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‎08-15-2019 04:22

‎08-15-2019 04:22

@jcwarren5 welcome to our Fitbit Community! I'm happy to assist you with your Aria 2 since it won't connect with your network.

 

I would like to know if you get any error message when trying to connect your scale with your network. In the meantime, try setting up your Aria 2 from scratch as described in this help article. After this, check out if your Aria 2 appears connected on your Dashboard and network.

 

Keep me posted no the outcome! Smiley Happy

JuanJo | Community Moderator

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