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Aria 2 won't pair with phone

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‎01-14-2020 09:17 - last edited on ‎04-22-2020 08:26 by Fitbit Moderator

‎01-14-2020 09:17 - last edited on ‎04-22-2020 08:26 by Fitbit Moderator

It says set up active but it wont let my phone pair in and device.

 

 

Moderator edit: updated subject for clarity

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‎04-22-2020 08:25

‎04-22-2020 08:25

Hi @Williamsmyth, due to the recent events, I apologize for the delayed response. However, it's great to see you in our Fitbit Community.

 

I would like to follow up on the setup issues that your Versa 2 is experiencing and would like to know if the issue persists or if it got resolved.

 

In the meantime, make sure that you are following the setup process as described in this help article.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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