help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Aria 2 won't sync to WiFi

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-30-2019 12:02 - last edited on ‎09-04-2019 08:45 by Fitbit Moderator

‎01-30-2019 12:02 - last edited on ‎09-04-2019 08:45 by Fitbit Moderator

This is my 2nd Aria 2 and it worked great the first year I had it. Now, it will not sink up with wifi and is now not measuring accurately from person-to-person.  Reset several times without success by several different methods to "fix it".

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-31-2019 08:44

‎01-31-2019 08:44

@LizWarner Welcome to our Fitbit Community! I'm sorry to hear that your Aria scale is not syncing with your WiFi not tracking your weight accurately. I'd like to know if you have an Aria 1 or Aria 2. You can find the differences between both scales in this post.

 

Also, let know the following details: Does your scale display any error message when it tries to sync with your WiFi? Have you made changes to your network (router, router settings or WiFi password)? What's the make and model of your router?

 

Looking forward to your response! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes