07-13-2022 14:58
07-13-2022 14:58
Aria Air added user with invite.this has been accepted by invite. User is showing in set up users. They step on the scale with their fit bit app open it says scale not correctly set up and wants to re set up the scales. But when I use my app I set it up originally it records my weight fine. Anybody got any ideas ?
08-22-2022 10:21
08-22-2022 10:21
I’ve got the exact same issue. So really hope there is someone here that has the solution…
10-14-2022 15:08
10-14-2022 15:08
Same here!
01-04-2023 18:48
01-04-2023 18:48
Same issue. Had any fix been addressed?
01-05-2023 15:52
01-05-2023 15:52
Having the same exact issue when adding my wife to the scale. Disheartening to see that this has been happening since at least July with no response from Fitbit... I will probably just return the Aria Air and buy a different brand.
01-06-2023 13:09
01-06-2023 13:09
Any news on this having the same issue in Jan 2023
01-06-2023 13:12
01-06-2023 13:12
If you have an android and an Apple user, add the scale to the app on the Apple device first, then invite your android user. It worked for me.
01-09-2023 20:04
01-09-2023 20:04
Yes - the fix is to return the scales as 'not fit for purpose' and buy something else.