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Aria Air isn't registering BMI on scale or in app

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‎02-20-2021 11:54 - last edited on ‎02-25-2021 05:05 by Fitbit Moderator

‎02-20-2021 11:54 - last edited on ‎02-25-2021 05:05 by Fitbit Moderator

I just received my new Aria Air. Set it up per the app. I stepped on the scale and it read my weight just fine, but nothing showed up for the BMI on the scale or in my app. How can I fix this? I really need to know my BMI.

 

 

Moderator edit: updated label

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‎02-21-2021 06:15

‎02-21-2021 06:15

Aria Air doesn't actually have that feature--which I found frustrating when I bought it since my original Aria did the body fat %. 

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‎02-25-2021 05:09

In response to NonaSilverStar

‎02-25-2021 05:09

Hi @Suthrnbell02108 welcome to our Fitbit Community and it's great to see you here @NonaSilverStar. I'd like your to visit this help article, under the subject "What does my Fitbit scale measure", which explains how you can view the data that your Aria Air measures.

 

If the issue persists, let me know and I'll be happy to follow up.

JuanJo | Community Moderator

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