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Aria Air won’t sync 2nd accepted account

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Scale dropped my spouse account. Deleted scale from both accounts. Main account logs weight.   Reset the resent invitation. Aria  excepts invitation adds second user. When user steps on scale nothing happens even thou it just added and synced to the scale.  Redid this twice, Still won’t bring up the weight from the scale on the second users i. Even though the scale shows active on their account. 

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