This is turning out to be quite the mega scam from what I am finding out online.
My Aria stopped working a within a couple of weeks after the warranty expired. It had no issues before that. It was in the same spot as always. I contacted support and all they had to say was "warranty is expired, go buy a new one" without even looking into possibly repairing or fixing the one with the issue. Warranty is expired, go buy a new one, here are some links. What the heck is that? That is some Mafia level nonsense right there.
It's almost as if the exclamation mark popping up on the screen and nothing happening after that is code for internal customer support to know not to waste time on the service call, but to make a new sale instead. I get it for cheap products, but this is a scale that costs a few hundred dollars. And to have to replace it every year because the company that built it does not have the confidence to stand by their shoddy product?
I will be contacting the better business bureau and the local news to see if this is worth pursuing further because this right here is what I consider theft.
