Aria - Guest Weigh-In In/App Problem

[Chargrintoacti]

When I weigh in, sometimes it shows me as a guest, which is fine. However, when I go into my fitbit app, and click on my aria app inside the fitbit app, then click recent weigh it's it does not show me my wife's weigh in or guest weigh ins - only my own.

It used to show me every weigh in before they sold it to Google and messed it up.

I need help fixing it assuming I can. At this point I'm not even sure I want to keep investing in Fitbit at all.

[LZeeW]

@Chargrintoacti   Fitbit/Google made the change you described, but not for the reason you think.  Fitbit made incorrect privacy claims about individual data.  Fitbit had to remove access to other user’s data.

[Chargrintoacti]

So why bother putting guest as an option if no one can access that information ?? Lol

[LZeeW]

@Chargrintoacti   My guess is that Fitbit did the minimum amount of work to satisfy the complaint.

[DavidFitbit]

Hi @Chargrintoacti & @LZeeW, thanks for stopping by, I hope you're doing well.

Let me help you with the guest weights that are not showing on your Fitbit app. Thank you for your comments @LZeeW. 

If the scale reads "guest" when you weigh yourself, verify that your Fitbit profile information is correct. For reference see How do I use my Fitbit scale? >  Why is my Fitbit scale recognizing me as a guest? > How do I check my personal information? > Fitbit app

Aria may assign your weigh-in to a guest when your measurements are similar to another user and the scale is unsure how to assign the weigh-in. When this happens, the scale shows the user icon and the option to accept or decline the weight.

If you don't do this, it may be possible the weight is not going to sync to your Fitbit app.

Other reason may be that your Aria is not syncing to your Fitbit app. Can you check the last time your Aria synced to your Fitbit app ?

[Chargrintoacti]

No other users except my wife and she and I have very different weight.

Also sometimes it syncs with my profile, just 50/50.

I think the problem isn't why is it syncing, the problem is I could change it from guest to me easily and now I can't. Its ridiculous. How many people is this supposed to be used for? Its not meant to be a gym of people using it.

[ChicagoFatGuy]

I have the same problem. I lost a lot of weight between weigh-in on my brother's scale and now it will not offer me anything but guest. We used to weigh about the same as him but no longer. My brother and I can't access guest weigh ins to reassign them to me. Manually entering weight doesn't to fix things for new weigh-ins. 

[davismj1024]

I have the same problem, the Aria 1 Scale will not sync to the Fitbit app with the new Google accout login and no solution, GOOGLE SUCKS!