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Aria Refusing to connect to phone

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Suddenly it stopped connecting to my phone/app, somewhere in this google takeover. 

 

It still connects to my husbands, we've removed me and re-invited me at least three times on separate days. 

 

My fitbit still connects fine to my phone/app. 

 

We can try the hard reset, but I don't want my husband to lose his connection. 

 

I don't know if this is occurring to others, or if you have a fix that doesn't jeopardize my husbands connection. Or please let me know if you've reset and everyone has lost it! 

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3 REPLIES 3

When your husband invited you to the scale, did he use a computer or phone?

 

Also, did you check your Spam folder?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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He used a phone. I am receiving the invites, and accepting, and showing up
as a user again and again, but the scale isnt linking.
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I'm not sure why, but I've heard of users who are having trouble sending/receiving invites having luck sending them on the computer.

 

Have you tried setting the scale up on a computer?  Once it's set up on the computer, it should remain linked when you use your app.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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