help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Aria Scale keeps showing on my app

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-14-2021 07:30 - last edited on ‎03-18-2021 11:03 by Fitbit Moderator

‎03-14-2021 07:30 - last edited on ‎03-18-2021 11:03 by Fitbit Moderator

I followed the instructions to remove the scale from my desktop account and it's gone. However, it's still showing up on my phone app.. I have restarted the phone twice hoping it would sort itself out, I synced it also, it's still there. I want this gone, and want it to appear on my app in the original way.  Thanks in advance.

 

 

Moderator edit: updated label

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎04-01-2021 18:26

‎04-01-2021 18:26

Hi @Brooklyn1947,

 

I'm not quite sure I understand you: do you have two separate Fitbit accounts (one on your phone and one on your computer)?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
Best Answer
0 Votes

‎04-02-2021 05:55

In response to DramaQueenDiva

‎04-02-2021 05:55

Love your screen name!!!  Okay, maybe I didn't explain myself well.  I use the app on my phone for my Fitbit.. I do have it also on my desktop computer, but rarely use it. I was hoping IF I used me desktop, maybe I could get this stupid aria scale image off my phone app for my Fitbit.  I tried the settings from both my desktop computer AND my phone but can't seem to get the "old" image you used to get before you hooked up the aria scale. Since I have no intentions of using the scale (too much trouble it never syncs) I wanted to go back to how it used to look on the app but that appears to be something, I can't do.  
Best Answer
0 Votes