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Aria batteries drain fast

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‎02-27-2019 16:21 - last edited on ‎09-10-2019 14:53 by Fitbit Moderator

‎02-27-2019 16:21 - last edited on ‎09-10-2019 14:53 by Fitbit Moderator

My batteries died in my aria scale, I changed them and they will not turn back on. I have tried numerous types of brand new batteries and cleaned the scale with a cotton swab and alcohol. Any ideas what to do next?

 

 

Moderator edit: updated subject for clarity

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‎02-28-2019 03:50

‎02-28-2019 03:50

@Aliciaclayton Welcome to our Fitbit Community! i'm sorry to hear that the batteries you have put in the Aria scale have drained fast. Thank you for taking the time to troubleshoot this issue before contacting our forums.

 

Due to this, let me go ahead and forward your case to our Support team so they can investigate further and provide a solution. You will receive an email from them soon.

 

Let me know if you have any questions! Smiley Happy

JuanJo | Community Moderator

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