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Aria broken battery cover

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‎03-21-2019 10:27 - last edited on ‎09-10-2019 14:53 by Fitbit Moderator

‎03-21-2019 10:27 - last edited on ‎09-10-2019 14:53 by Fitbit Moderator

Does anyone have an old Aria Battery cover laying around that they do not need. I will pay for shipping. Mine broke and now my scale won't work. I prefer not to buy a new scale if someone has one.


Thanks

Terese

 

 

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎03-21-2019 12:44

‎03-21-2019 12:44

@TTucker19  I moved this to the Aria forum. You have a better chance of finding the cover you need here.

Good luck and I hope you find one!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎03-26-2019 04:34

In response to WendyB

‎03-26-2019 04:34

@TTucker19 Welcome to our Fitbit Community! I'm sorry for the late response and I'm also sorry about the broken battery cover of your Aria scale.

 

Let me send your case to our Support team so they can review it and assist you accordingly. You will receive an email from them soon.

 

Thank you for your help my friend @WendyB!

 

See you guys around! Smiley Happy 

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎10-05-2019 05:02

In response to JuanJoFitbit

‎10-05-2019 05:02

I called the helpdesk to discuss my split battery cover, basically looking for a new one that I would happily pay for, as I’m out of warranty.

 

No spare parts. They kindly offered me free shipping on a brand-new scale.

 

£100+ to replace a working product? Good marketing (terrible for the environment), but no thanks - I’ll carry on with the Sellotape!

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