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Aria displays: UPDATING... UPDATING... NO UPDATE

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‎11-12-2019 19:21 - last edited on ‎05-10-2021 07:02 by Fitbit Moderator

‎11-12-2019 19:21 - last edited on ‎05-10-2021 07:02 by Fitbit Moderator

For some reason my Aria 1 scale has started displaying the message: UPDATING... UPDATING... UPDATING... NO UPDATE on the display.  Seems like my scale is trying to do a firmware update?  My scale has firmware version 37.  Is this the most recent firmware?  If it is how do I make it stop looking for an update that doesn't exist?

 

 

Moderator edit: updated label

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3 REPLIES 3

‎11-13-2019 13:01

‎11-13-2019 13:01

I show 39 as the latest firmware update. Try taking the batteries out of 1 minute and then try again. The update should be automatic.

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‎11-16-2019 06:31

In response to SunsetRunner

‎11-16-2019 06:31

No joy with this solution.  My Aria 1 scale is still unable to update. 

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‎11-19-2019 13:45

In response to Pridelander

‎11-19-2019 13:45

I have the same problem. About a month ago, my Aria suddenly gave me an ERR and no weight. Fitbit said it was a program error that will be fixed by Oct 23rd. Never happened. I have a regular scale that gives me my weight and I then hand entry on the Fitbit site. I won't buy another Aria. I use to love my Aria and Blaze. I may switch to Apple depending on what Google does with the company.

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