help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Aria displays an "ERR" message

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-07-2021 14:08 - last edited on ‎02-11-2021 06:10 by Fitbit Moderator

‎02-07-2021 14:08 - last edited on ‎02-11-2021 06:10 by Fitbit Moderator

I keep getting the err message tried every suggestion 

also I cannot appear to be able to sync the scales to my app on my phone.

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎02-14-2021 10:13

‎02-14-2021 10:13

Hello, mine has been out of syn since Dec 2020!  Was working fine and now has not synced since.  I have taken batteries out and back in.  I have rebooted modem and router.  Nothing!  Very frustrating!  Is there an update that we aren't aware of?

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎02-14-2021 10:13

‎02-14-2021 10:13

Hello, mine has been out of syn since Dec 2020!  Was working fine and now has not synced since.  I have taken batteries out and back in.  I have rebooted modem and router.  Nothing!  Very frustrating!  Is there an update that we aren't aware of?

Best Answer
0 Votes