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Aria doesn’t save weight to app

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‎02-24-2020 08:01

‎02-24-2020 08:01

Why does the scale routinely stop saving weight and fat % to app?

It works fine for weeks at a time and then decides that it cannot connect to network so doesn’t work. 
Everything is up to date and no equipment has been updated or changed. 
Any help would be appreciated. Thanks. 

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‎02-27-2020 09:47

‎02-27-2020 09:47

After a weighing, what error do you see on the scale? 

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‎02-27-2020 22:41

In response to Rich_Laue

‎02-27-2020 22:41

After attempting to upload it has the failed to upload symbol instead of saying OK. Sometimes it doesn’t upload for 3 days then when it does the previous ones generally appear on the app.

The battery on the aria has went from medium to flat in about two weeks. I have replaced the batteries.

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