Aria doesn't see my network

[Nanbird1]

My aria doesn’t see my network 

Moderator edit: subject for clarity

[cathm]

@Nanbird1 

I am sorry to hear you are having difficulty.  What model of Aria do you have?  If it is an Aria or Aria 2, have you tried these steps? 

https://help.fitbit.com/articles/en_US/Help_article/1158/?l=en_US&p=aria_2&fs=Search&pn=1

[Nanbird1]

It’s an Aria. I have Comcast Xfinity and have heard it’s trouble with something with using their WiFi. Can you help. I used to use it daily and since I moved have been unable to connect!
Thanks
Nancy

Sent from my iPhone

[cathm]

Have you tried watching the video in this link? Make sure to select whether it is an Aria or Aria 2

https://help.fitbit.com/articles/en_US/Help_article/1158/?l=en_US&p=aria&fs=Search&pn=1

I have Comcast Xfinity and an Aria and had no problems.

Please let me know if this helps.