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Aria is not connecting to 802.11 b/g/n network

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‎11-24-2020 11:00 - last edited on ‎04-12-2021 07:21 by Fitbit Moderator

‎11-24-2020 11:00 - last edited on ‎04-12-2021 07:21 by Fitbit Moderator

So I have an Aria and it was working fire for a week or so. I just noticed it wasnt logging any of my new weight and realized it wasnt connected to Wifi. I tried connecting and it failed. Most of the forum suggested I try a 2.4 ghz - 802.11 b/g/n which I did and it still didnt connect. I even reached out to Xfinity and even they couldnt see any problem.  Any one knows how to fix this?

 

 

Moderator edit: format

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‎11-25-2020 03:57

‎11-25-2020 03:57

Even though you’re on the 2.4ghz of your router, you have to make sure the bandwidth is 20mhz and set the actual channel to like 6 so it won’t auto change

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