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Aria not connecting to my WiFi network

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‎08-22-2019 05:16 - last edited on ‎05-17-2021 07:12 by Fitbit Moderator

‎08-22-2019 05:16 - last edited on ‎05-17-2021 07:12 by Fitbit Moderator

Hi,

I have the aria scale since 2016 approximately. Recently it stopped pairing with my router. Hence, I am not getting the weight results on my app or account anymore. 

 

I followed the steps to reset my wifi connection, but that did not solve the problem. At the end of the process, the scale still shows the wifi symbol barred. 

Is there anything else I could try to fix this? 

Thanks,
Aurora

 

 

Moderator edit: format

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‎08-31-2019 16:57

‎08-31-2019 16:57

same here and nothing works since two years ago... reading about it there're many in same situation

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