Aria not providing accurate weight readings

[craigheron2009]

Fitbit Aria 2 scale offers a great way to lose weight without even trying! Rather than providing a helpful message when the batteries run low, it gives ‘low’ weight readings. Today it was trying to tell me I weighed 185 - 186 lbs. That was such a radical change I knew it had to be wrong. I changed the batteries and now, unfortunately, I’m back to about 196 lbs. Boo hoo.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@craigheron2009 It's great to see you in our Fitbit Community! I'm sorry to hear that your Aria 2 is not providing accurate readings. Please re-calibrate your scale by weighing yourself 5 times in a row. As an addition note, make sure that you are standing still on it without moving.

Keep me posted on the outcome! 

[craigheron2009]

It’s fine since I changed batteries. The issue is the lack of a helpful message when it is time to change the Aria 2 batteries.

Regards

Sent from my iPhone

Moderator edit: removed personal info

[JuanJoFitbit]

@craigheron2009 Thank you for getting back and your feedback! I'm glad to hear that your Aria 2 is working properly after you changed the batteries. Thank you for you posting the update here.

I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often!