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Aria provides inaccurate weight readings

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I purchased an Aria scale several years back.  Never had problems with accuracy of weight (had problems with syncing at one point but that was resolved). Two weeks ago the scale is now registering weight 10 lbs less.  I compared to my weight after a doctor's visit and my daughter also checked it after she had been to the doctor.  Same result.  The scale has not moved and batteries are good.  Has anyone experienced this and was able to resolve?  I hate to buy a new scale.

 

 

Moderator edit: updated subject for clarity

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Mine said I weighed 199lbs 2 days ago today I weigh 190.5 then 192.4 .. its sad that you pay alot of money for this and it jist stops working.

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