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Aria recognizes everyone else's router except mine

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‎09-06-2022 16:00

‎09-06-2022 16:00

I've literally placed the router on top of the scale, and it still won't recognize it.

I see that there have been other answers to this question, but the YouTube video with the instructions is private, and I can't access it.

The fitbit forum is super aggravating - I've spent 45 minutes so far combing through it looking for help, and here I am with a scale that is still not connected.

Please help!!

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‎09-08-2022 08:12

‎09-08-2022 08:12

Does your router meet the network requirements?

 

Networking Requirements
The Fitbit Aria connects directly to your home’s wireless network and supports the
following network configurations:
 Wireless 802.11b standard
 WEP / WPA / WPA2 personal security
 Automatic (DHCP) IP setup (static IP configuration not supported)
Aria requires an 802.11b-compatible network to connect and sync your scale data to
your Fitbit dashboard.

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