help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Aria recognizes me as "Guest" only

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-17-2019 01:44 - last edited on ‎03-09-2021 10:11 by Fitbit Moderator

‎09-17-2019 01:44 - last edited on ‎03-09-2021 10:11 by Fitbit Moderator

My scale no longer recognises me so shows as guest with no body fat measurement. It also gives a different weight every time I step on it. This morning 3 different weights in just a couple of minutes. Does anyone have a solution/fix?

Moderator edit: updated subject for clarity
Best Answer
Labels:
0 Votes
1 REPLY 1

‎09-17-2019 12:39

‎09-17-2019 12:39

I just came here to see if anyone had posted a similar question, because I'm having the exact same problem.  I look forward to seeing if anyone has an answer.  

Best Answer
0 Votes