12-31-2018
10:49
- last edited on
03-08-2021
06:20
by
JuanJoFitbit
12-31-2018
10:49
- last edited on
03-08-2021
06:20
by
JuanJoFitbit
So I weighed myself this morning, as always, and got a weight and body fat percentage, as always, and these were reported to my app--the same numbers that I saw on the scale.
When I checked the web page, though, I noticed that while my weight was the same, the body fat percentage was not. It's correct on my phone, not correct on the web page. The same time stamp for both.
What's going on?
Moderator edit: updated subject for clarity
01-01-2019 07:37
01-01-2019 07:37
@groundzero It's great to see you in our Fitbit Community! Seems odd that your web-based Dashboard is not showing the same numbers as they appear on your Aria scale and Fitbit app. Please provide a screenshot of your Fitbit app and web-based Dashboard section that shows your weights and body fat percentage. This information will help me to proceed accordingly.
Looking forward to your response!
01-01-2019 18:37
01-01-2019 18:37
Well, earlier today when I went to take a screenshot it had corrected itself! So yay.
But then this evening, it was wrong again. Just for that one day. It's not convenient now to take a screenshot, but all it would show is that they're different. Like one reading says 26.9%, and the other reading says 27%. Same day, same time, so it's definitely the same reading.
I'll check again tomorrow and see if it has corrected itself again... it's only that one day that's showing differently, so as long as it doesn't do it again I suppose it's not a problem. It's just strange.
01-05-2019 03:31
01-05-2019 03:31
@groundzero I'm sorry for the late response! I'd like to follow up on this issue and would like to know if the issue persists or if your Aria 2 is working properly now.
See you later!