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Aria scale is broken

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-18-2021 12:02 - last edited on ‎03-19-2021 11:58 by Fitbit Moderator

‎03-18-2021 12:02 - last edited on ‎03-19-2021 11:58 by Fitbit Moderator

I need a Replacement scale.my scale broke and I haven't had it for 1 year yet.  I need someone to contact me asap. Customer service is not replying and the link doesn't work. 

 

Please and thank you

 

Moderator Edit: Clarified subject

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‎03-19-2021 10:19

‎03-19-2021 10:19

Hi @Anne517 - Is this the link you tried?  I’ve asked a moderator to step in to help. 

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‎03-19-2021 12:09

In response to SunsetRunner

‎03-19-2021 12:09

Hi @Anne517, welcome on board. @SunsetRunner, thanks for the heads up and help.

 

@Anne517, thanks for bringing this to our attention. I understand your concern and if you've not done so, please try using the link shared by our friend @SunsetRunner? If that link is also not working properly and you're located in US, you can get in touch with our Support team via phone at (877) 623-4997 to receive further assistance about your scale. They're available from Monday to Friday, 4:00 AM - 9:00 PM  PT. 

 

Have a good day.

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