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Aria scale not allowing second account

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‎04-19-2023 02:59

‎04-19-2023 02:59

I have connected my new Aria Air and have been happily logging my weight in the app. The problems have started at the point I have invited my wife as a user of the scale: while she has accepted the invite, when she gets on the scale her app asks her to set up a new Aria, then suggests the device was not set up properly and suggests a reset of the scale. Can anybody help?

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2 REPLIES 2

‎04-28-2023 18:43

‎04-28-2023 18:43

I have same problem.  I have been trying to get her added for over a month now. 

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‎04-30-2023 09:37

‎04-30-2023 09:37

same issue here trying to get my wife added to my scale, hoping there is an answer

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