09-19-2019
13:53
- last edited on
05-13-2021
11:02
by
JuanJoFitbit
09-19-2019
13:53
- last edited on
05-13-2021
11:02
by
JuanJoFitbit
I have an Eero modem, and one beacon (that's probably serving my scale it's wifi). Aria 1 scale firmware V39. Hasn't been syncing for the last month, but nothing changed in my network.
What's up?
Moderator edit: updated subject for clarity
09-20-2019 09:45 - edited 09-20-2019 09:53
09-20-2019 09:45 - edited 09-20-2019 09:53
I have been experiencing an issue with it too. Some days, just popping batteries out and back in works. Other days, I have to go through the set-up again, and reconnect to the wi-fi. I actually have to do that when I get home. I didn't have time this morning to do that. I've to reboot (pop batteries out and in), or go through set-up just about every day for the past week. I think it started about the time the iOS app updated to 3.6.1.
I have a Netgear router, same one I've had for about 3 or 4 years. Everything else connects to it fine without issue, so I know it isn't my router.
*EDIT*: I just noticed that my app is indicating my scale did in fact sync today, despite showing TWICE a "No Sync" error (one before battery popping, one after battery popping). So I am not sure what is going on in the background with FitBit. It even says it last sync'd at 6:23 am; yet it did not say that even two hours ago.
09-21-2019 01:31
09-21-2019 01:31
I'm having the same problem. I assumed it was because I took them on holiday (sad I know) off network. Only found your post as I was looking for instructions on how to sync back up. Hmmm, suppose that's one way they get you to upgrade! Will try changing/moving the batteries... 😞