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Aria scale will not setup or connect to my wifi

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‎02-20-2017 20:27 - last edited on ‎09-10-2019 14:53 by Fitbit Moderator

‎02-20-2017 20:27 - last edited on ‎09-10-2019 14:53 by Fitbit Moderator

I have tried over and over again to set up this Aria scale.  It was working but then all of a sudden it stopped connecting to my wifi.  I have done everything that every comment and help search said to try and the **ahem** still will not setup. 

I even removed it from my account and tried to set it up again as a new device, but hell no it still with not freaking connect. I am so upset. 

It seems that every device I get from fitbit has an issue.  I had to get my blaze replaced twice because of some stupid glitch and now the scale will not work. 

 

Moderator edit: subject content

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21 REPLIES 21

‎01-15-2019 16:50

‎01-15-2019 16:50

Maybe this will help others ad isn't as complicated.

 

I had a similar issue when reconnecting to my network after changing the name of it. This was easy and worked right away.

 

After you connect to the "AriaXXXX" wifi and before you click the pink "I'm connected" button on your browser, UNPLUG your ethernet cable from your PC, click the "I'm connected" button and accept the 3rd party prompt. That's it. Easy.

 

Hope this helps someone out there!

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‎01-15-2019 17:42

In response to wnoble116

‎01-15-2019 17:42

Thanks, I’ll hang on to that in case I have another WiFi Err.
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