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Aria scale won't reconnect with my WiFi network

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‎12-14-2019 11:31 - last edited on ‎05-03-2021 07:15 by Fitbit Moderator

‎12-14-2019 11:31 - last edited on ‎05-03-2021 07:15 by Fitbit Moderator

A few weeks ago I got my Aria scale reconnected to WiFi. Had to change WiFi settings to 802.11 bgn. And finally it connected and logged weights in the Fitbit app. But it dropped off after a few days. So I try setup again today. I’ve now spent hours on this. And reading back to 2018 this issue occurs for far too many people. FITBIT moderator Juan what’s the “update” you keep talking about? If I don’t get an answer I start writing to Fitbit Administration and complaining to them. All I see in your posts is how’ve happy your are to see new people on this forum. Know what? Everyone has better things to do. Fitbit devices should not be this time consuming!

 

 

Moderator edit: updated subject for clarity

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‎12-23-2019 09:37

‎12-23-2019 09:37

Have you thought about contact.fitbit.com 

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‎03-28-2020 06:26

‎03-28-2020 06:26

I had the same issue trying to get the setup to work, I was using Firefox browser & after about 30 minutes of trying, I was going to give up, but I thought I'll give it another go this time using Chrome...It worked 1st time and was sorted within 5 minutes...

GOOD LUCK

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