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Aria shows a "Sensing, Step Off, Thinking, Err" message

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‎11-19-2021 11:39

‎11-19-2021 11:39

Hi, my Aria scale shows the same error as in the title, after I changed batteries. I tried troubleshooting as mentioned in previous threads and now it is completely dead. 
please help! I really enjoyed my scale and I’m a long time user of Fitbit products…

 

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2 REPLIES 2

‎11-19-2021 22:39

‎11-19-2021 22:39

Mine did exactly the same thing yesterday! New batteries, same message and dead after 5 attempts 

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‎11-20-2021 01:40

‎11-20-2021 01:40

Same here after batteries change. Tried to setup all over again, not working. Very disappointing. I also read the feedbacks on the Aria Air and I'm not convinced of upgrading...

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